At Schwinn Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website newbicyclediscount.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This includes:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely via our partners).
  • Transaction Data: Details about your purchases, including products ordered, payment method, and transaction history.
  • Technical Data: Information about your device, IP address, browser type, and how you interact with our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer service team (e.g., via email at [email protected]), we may keep records of those interactions.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products, including managing payments and shipping.
  • To communicate with you about your account, orders, and promotions (if you opt-in).
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraud and enhance security, monitoring transactions for suspicious activity.
  • To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Data

We do not sell your personal information. However, we may share it with trusted third parties to support our operations:

  • Payment Processors: We partner with providers like Visa, MasterCard, JCB, and PayPal to handle payments securely. These entities have their own privacy policies governing your data.
  • Shipping Providers: We share shipping details with logistics companies to deliver your orders globally (excluding some areas in Asia and remote regions).
  • Service Providers: We may use third parties for website hosting, analytics, or marketing, under strict confidentiality agreements.
  • Legal Requirements: We disclose information if required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored securely on protected servers, and we implement measures to keep it safe:

  • Encryption: We use SSL technology to encrypt data during transmission.
  • PCI Compliance: We adhere to Payment Card Industry Data Security Standards (PCI DSS) for payment processing.
  • Access Controls: Only authorized personnel have access to your personal information.
  • Retention: We retain data only as long as necessary for business purposes or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing, updating, or deleting your personal information.
  • Opting out of marketing communications.
  • Restricting or objecting to certain data processing.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable laws like the GDPR for EU customers.

6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience:

  • Functional Cookies: These remember your preferences and login details to streamline shopping.
  • Analytical Cookies: We use tools like Google Analytics to understand how visitors use our site and improve its performance.
  • Advertising Cookies: These help us show relevant ads for our cycling products on other platforms, based on your interactions with our site.

You can manage cookie settings through your browser preferences. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our customer service team at [email protected] or write to us at:

Schwinn Shop
841 Ingram Street
Dayton, US 45408

We’re here to help you pedal forward with confidence and security!