Welcome to Schwinn Shop! These Terms and Conditions govern your use of our website located at newbicyclediscount.com and your purchase of bicycles and related products from us. By accessing our site and making a purchase, you agree to be bound by these terms.
1. Website Usage
Our website is designed for outdoor enthusiasts and families looking for quality bicycles and gear for their adventures. By using our site, you agree to:
- Provide accurate information when creating an account or making a purchase
- Not use our site for any unlawful purpose
- Be responsible for maintaining the confidentiality of your account information
- Not attempt to gain unauthorized access to any portion of our website
2. Products and Services
Schwinn Shop offers a range of quality bicycles and gear including:
- Adult Bikes
- Kids’ Bikes
- Bike Accessories
- Bike Tools & Maintenance products
- Bike Trailers
- Helmets & Protective Gear
We strive to provide accurate product descriptions and images, but slight variations may occur. Product availability is subject to change without notice.
Important Safety Note: For your safety, helmets and protective gear cannot be returned once removed from original packaging. Bike tools and maintenance products cannot be returned if opened or used.
3. Ordering and Payment
When you place an order with Schwinn Shop, you agree to the following:
- All orders are subject to availability and confirmation
- You are responsible for providing accurate shipping information
- We accept the following payment methods: Visa, MasterCard, JCB, and PayPal
- Your order will be processed within 1-2 business days after payment confirmation
- Orders are not processed or shipped on weekends or holidays
4. Shipping Policy
We ship globally, excluding parts of Asia and some remote regions. We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx. Delivery in 10-15 business days after shipment
- Free Shipping: Available on orders over $50 via EMS. Delivery in 15-25 business days after shipment
Delivery times are estimates and may vary based on location and customs processing. You are responsible for any customs duties or import taxes that may apply to your order.
5. Returns and Exchanges
Your satisfaction is our priority. We offer a 15-day return or exchange policy from the date you receive your order.
Customer Responsibilities:
- Contact us within 15 days of receiving your order at [email protected]
- Include your order number and reason for return/exchange
- Wait for authorization and RMA number before shipping returns
- Return items in new, unused condition with all original packaging
- Securely package items and write RMA number on the outside of the box
- Cover return shipping costs unless the return is due to our error
Non-Returnable Items:
- Helmets & Protective Gear once removed from original packaging
- Bike Tools & Maintenance products if opened or used
- Bike Accessories that have been installed or show signs of use
Refunds are processed within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Schwinn Shop or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
7. Limitation of Liability
Schwinn Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
You agree to use our products responsibly and in accordance with their intended purpose. Proper assembly, maintenance, and safety precautions are your responsibility when using our bicycles and equipment.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Ohio, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Dayton, Ohio.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes are posted constitutes your acceptance of the modified terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Mail: Schwinn Shop, 841 Ingram Street, Dayton, US 45408
We typically respond to all inquiries within 24 hours during business days (Monday-Friday).
Thank you for choosing Schwinn Shop. We appreciate your trust and are committed to ensuring you’re completely satisfied with your purchase and back on your adventure quickly!
